Store Policy
CUSTOMER CARE
At Scape Academy, we strive to provide our customers with exceptional service. Our customer care team is available from 11.00am to 7.00pm from Monday to Friday to answer any questions or address any concerns you may have. We can be reached via email, phone, WhatsApp or live chat. Our friendly customer service staff are ready to help and look forward to hearing from you.
PRIVACY & SAFETY
We take your privacy and security seriously. All personal information including payment details is collected and stored securely. We use SSL encryption to protect your data and only authorized personnel have access to your information. We never share any of your information with third parties. We also have a strict refund policy to ensure the safety of your purchase. We are committed to providing a secure shopping experience for all our customers.
WHOLESALE INQUIRIES
We welcome all wholesale inquiries from retailers looking to stock our products. If you would like to become a wholesale partner, please fill out our wholesale inquiry form. Upon submission, we will review your information and contact you with more details about our wholesale program. We look forward to hearing from you and helping you increase your product selection with our unique and stylish items. Thank you for your interest in our products and we look forward to working with you
PAYMENT METHODS
- Visa / Mastercard
- Online Bank Transfer
- Offline Payments (Please visit our centre)